Band 9: You recently stayed at a hotel and were impressed with the service. However, you forgot a valuable item in your room after checking out. Write a letter to the hotel manager regarding the lost item. In your letter: 1. Explain what the item is and where you think you left it. 2. Describe its importance to you. 3. Ask the manager what steps can be taken to recover the item.

Dear Manager,

I hope this message finds you well. I recently had the pleasure of staying at your hotel over the past weekend and was thoroughly impressed with the services provided. Unfortunately, upon returning home, I realized that I had left behind a valuable item—a watch with a silver dial and brown leather straps bearing the initial “A” on the lid—in the drawer of my room.

While this watch may not hold significant monetary value, its sentimental worth is immense to me. It was a cherished gift from my father on my first day of high school, and it holds deep sentimental value, reminding me of cherished moments from my childhood and school days.

I understand that there must be procedures in place for the recovery of lost items at your hotel. Could you please advise me on the process to retrieve my watch? Kindly inform me whether it can be shipped to my address or if I need to visit the hotel personally to collect it.

I eagerly await your response.

Thank you for your attention to this matter.

Yours faithfully,