Letter

Band 5+: You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager. In your letter: - Explain what the problems were - Say how you felt about the service - Suggest how the hotel could improve

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Dear Manager,

I am Anuj Patel, I stayed in your hotel branch in New Delhi for buisness trip. I am writing this regarding problem I faced during stay in your hotel.

I stayed in room number 265 on third floor from 8 October to 10 October for a buisness work.There is no proper room service availabel, I called five to six time for room cleaning but no one came. In addition their behavior is not professional , gave rude response. However the hotel wifi is not working properly, the network is very poor,I am unable to work on laptop. I also called your receptionist but no change, so I have to recharge new network plan on my phone.

I had chose this hotel for facilliets you provided but my disappointment it is not worthing. I felt very angry and disappionted. I would kindly request you to give proper training to your staff and and do regular service of wifi and other equipment.

Hoping for co-operation.

Thank you.

Yours Faithfully,

Anuj Patel

Word Count: 171

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 3

Try using synonyms for the above words

Task Response

The letter addresses the task by explaining problems (poor room service, unprofessional staff, faulty WiFi), expressing feelings (anger, disappointment), and suggesting improvements (staff training, regular maintenance). However, there are some lapses: the explanation of problems could be more detailed, and the suggestion is somewhat brief. Additionally, there are grammatical errors and awkward phrasing (e.g., 'buisness', 'availabel', 'disappionted', 'worthing') that affect clarity. To improve, focus on clearer organization, more specific details, and proofreading for language accuracy.

Coherence & Cohesion

The letter has a clear overall structure with an opening, body, and closing, and the main ideas are understandable. However, coherence is hindered by frequent grammatical errors and awkward phrasing (e.g., 'I am writing this regarding problem I faced', 'I had chose this hotel for facilliets you provided but my disappointment it is not worthing'). These issues make some sentences difficult to follow and disrupt the logical flow. To improve, focus on writing clear, grammatically correct sentences and use cohesive devices (e.g., 'Firstly', 'Furthermore', 'In addition') to link ideas smoothly. Ensure each paragraph covers a distinct point: problems, feelings, and suggestions.

Lexical Resource

The vocabulary is adequate to convey the message, but there are frequent spelling errors ('buisness', 'availabel', 'facilliets', 'worthing', 'disappionted') and some inappropriate word choices ('gave rude response', 'no change'). These errors reduce clarity and precision. To improve, expand your range of vocabulary and proofread carefully to correct spelling. Use more precise and natural expressions, such as 'unprofessional behavior' instead of 'behavior is not professional', and 'the Wi-Fi was unreliable' instead of 'the hotel wifi is not working properly'.

Grammatical Range & Accuracy

There are numerous grammatical errors that significantly affect readability. These include incorrect verb tenses ('I had chose', 'I am unable to work'), missing articles ('for buisness trip', 'gave rude response'), subject-verb agreement issues ('their behavior is not professional'), and punctuation errors (missing spaces after commas, run-on sentences). Such errors make the letter hard to follow at times. To improve, review basic grammar rules, particularly past tense forms, articles, and subject-verb agreement. Practice writing simpler sentences correctly before moving to more complex structures. Proofreading your work would also help identify and correct these mistakes.

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Band 5+: You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager. In your letter: - Explain what the problems were - Say how you felt about the service - Suggest how the hotel could improve

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager. In your letter: – Explain what the problems were – Say how you felt about the service – Suggest how the hotel could improve

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