🔥 Today Only: Save 30% on Premium — Offer Ends Soon! - Upgrade Now!

Letter

Band 7+: You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Check it out

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to express my displeasure about an awful experience with your staff a few days ago. The driver left my suitcase at the bus stop and refused to go back to pick it up even when I reminded him. Hence, I want a complete refund of my taxi fare and replacement of my bag and the content.

On 3rd March 2024, I took your company taxi to the airport because I had a flight scheduled an hour later. Halfway into the trip, I noticed my bag was missing so I pleaded with the driver that he should go back to pick it up, but he refused.

He left it at the bus stop intentionally. highlighting it was not his duty to put my suitcase in the trunk. This breaks your company rule number 7.

Since this was a deliberate, I want a full refund of my taxi fare, then the replacement of the entire content off my travelling bag. Call the insurance agent on 333 3333 3333 for the list.

I expect an urgent response since I’m yet to get a one for the verbal complaint I made at the airport two days ago.

Yours Faithfully,

Eby Eby

Word Count: 204

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

8

The letter adequately addresses the task by explaining the reason for writing, detailing the incident, and clearly stating the desired outcome. However, it could benefit from a more formal tone and a clearer expression of feelings regarding the experience.

Coherence & Cohesion

7

The letter is mostly coherent and cohesive, with a clear structure. However, there are some minor issues with paragraphing that could be improved for better organization and flow.

Lexical Resource

7

There is a good range of vocabulary used, but some expressions could be more precise and formal. Additionally, a few awkward phrases and repetitions are present, which slightly affect the overall lexical resource.

Grammatical Range & Accuracy

8

The letter demonstrates a wide range of grammatical structures used accurately. However, there are some punctuation errors and minor grammatical mistakes that could be corrected for a higher score.

Answers On The Same Topic:

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir or Madam, I am writing to express my dissatisfaction with your taxi service, which I used recently. I contacted your company after the incident; however, I have not received any reply so far. On March 15th (Friday), I had an important meeting with senior managers of my company. I ordered a taxi through […]

Band 9

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir or Madam, I am writing to express my dissatisfaction with the taxi service which was recommended by your company. I am really disappointed because I have not received any reply to my previous complaint. Last Monday, I ordered a taxi to go to an important meeting. I gave my address and we started […]

Band 8+

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir/Madam, I am writing to express my dissatisfaction with the service I received during my recent trip. A few days ago, I booked a trip with a taxi company, but I was extremely disappointed with the tone and behavior of my driver. On May 3rd (Thursday), I had a business meeting after a long […]

Band 9

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir or Madam, I am writing to express my dissatisfaction with a recent experience I had with your taxi service on 24.05.2025. The driver behaved in an unacceptable manner, which led to a frustrating and uncomfortable journey. During the ride, the driver was rude and unprofessional, making inappropriate comments that made me fell unsafe. […]

Band 8+

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir/Madam, I am writing to express my dissatisfaction with the service I have received from your taxi company both during my ride and in dealing with my subsequent complaint. Last Thursday (3rd of March), I took one of your taxis to go to an important business meeting in the city. Although the driver said […]

Band 8+

See All

Other Topics:

You and your family are living in rented accommondation in an English speaking country.You are not satisfied with the condition of some of the furniture. write a letter to the landlord in your letter introduce yourself explain what is wrong with the furniture say what action you would like the landlord to take

Dear Mr. Sane, I am Dhvani Ranpura.I live in 3/A,shantivan apartment,victoria road. Me and my family moved in one of your rented property on last month dated 2nd June.On the time of contract everything in the house looking perfect but when we shifted we face some issues for that I thought to draw your attention. […]

Band 5+

You work for an entertainment company which plans to open a new theatre soon. You want to invite a famous actor to open the new theatre. Write a letter to this famous actor. In your letter • give some information about the new theatre • invite her/him to open the new theatre • explain why she/he would be a good person to open the theatre

Dear, Mr Abdullah. Hi, how are you? I hope your are doing well, Long time no see after our project last year. So I am writing this letter to invite you with a new theatre in my entertainment company. Next month, we will make a new theatre with my company. This theatre entitled The Braver, […]

Band 4+

You have recently accepted a job offer at a new company and are due to start next month. You have read the company's dress code policy and need to clarify something regarding your cultural attire. Write a letter to the HR Manager. In your letter: state the reason for your letter regarding the dress code; describe the specific item of cultural attire you wish to wear; ask for confirmation that this will be acceptable within the company policy.

Dear Sir or Madam, I’m writing to you as I have accepted tha possition of Junior 3D Animator at Red Frame studios and my starting date is on Moday, June 15th, I have reviewed the employee handbook, particularly the dress code policy, and I would like to clarify a spacific mater regarding my culture attire […]

Band 5+

You and your family are living in rented accommondation in an English speaking country.You are not satisfied with the condition of some of the furniture. write a letter to the landlord in your letter introduce yourself explain what is wrong with the furniture say what action you would like the landlord to take

Dear Mr. Sane, I am Dhvani Ranpura, residing at 3/A, Shantivan Apartment, Victoria Road. My family and I moved into one of your rental properties on 2nd June. At the time of signing the contract, everything appeared to be in good condition; however, after moving in, we encountered a few issues that I would like […]

Band 9

You and your family are living in rented accommondation in an English speaking country.You are not satisfied with the condition of some of the furniture. write a letter to the landlord in your letter introduce yourself explain what is wrong with the furniture say what action you would like the landlord to take

Dear Mr. Sane, I am Dhvani Ranpura.I live in 3/A,shantivan apartment,victoria road. Me and my family moved in one of your rented property on last month dated 2nd June.On the time of contract everything in the house looking perfect but when we shifted we face some issues for that I thought to draw your attention. […]

Band 4+

You attended a formal dinner party hosted by a colleague, but you arrived very late and had to leave early. Write a letter to your colleague apologizing for your behavior. You should include details about: - why you were late and why you had to leave early - how much you enjoyed the evening despite the circumstances - an invitation to meet up another time to make amends.

Dear Sara, I hope you are doing well. I am writing to apologize to you. I was unable to participate to a colleague’s farewell party. I am sorry about that. I had to leave suddenly because my mother was sick. I was hope to come to the party but suddenly I recieved a message from […]

Band 6+

See All