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Letter

Band 8+: You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

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Dear Sir or Madam,

I am writing to express my dissatisfaction with a recent experience I had with your taxi service on 24.05.2025. The driver behaved in an unacceptable manner, which led to a frustrating and uncomfortable journey.

During the ride, the driver was rude and unprofessional, making inappropriate comments that made me fell unsafe. Additionally, the vehicle was in poor condition, which added to my discomfort. I have tried to reach out to your company to address this issue, but unfortunately, I have not received any response.

I believe it is important for your company to ensure that all driver adhere to a standard of professionalism and respect. I would appreciate it if you could investigate this matter and take appropriate action. Furthermore, I would like to receive a response regarding how you plan to address this situation.

Thanks you for your attention to this matter. I look forward to your prompt reply.

Sincerely,

Shakhzoda

Word Count: 156

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:

driver: 3

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Task Response

The letter adequately addresses all parts of the task. Minor improvements could be made to enhance the clarity and impact of the complaint.

Coherence & Cohesion

The letter is well-organized and easy to follow. The ideas flow logically, and the paragraphs are well-structured.

Lexical Resource

The vocabulary used is appropriate for the context. While there is a good range of words, using more precise and impactful language could elevate the letter.

Grammatical Range & Accuracy

The grammar is mostly accurate with only minor errors. The letter demonstrates a good command of grammatical structures.

Answers On The Same Topic:

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir or Madam, I am writing to express my dissatisfaction with your taxi service, which I used recently. I contacted your company after the incident; however, I have not received any reply so far. On March 15th (Friday), I had an important meeting with senior managers of my company. I ordered a taxi through […]

Band 9

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

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Band 8+

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir/Madam, I am writing to express my dissatisfaction with the service I received during my recent trip. A few days ago, I booked a trip with a taxi company, but I was extremely disappointed with the tone and behavior of my driver. On May 3rd (Thursday), I had a business meeting after a long […]

Band 9

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir/Madam, I am writing to express my dissatisfaction with the service I have received from your taxi company both during my ride and in dealing with my subsequent complaint. Last Thursday (3rd of March), I took one of your taxis to go to an important business meeting in the city. Although the driver said […]

Band 8+

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