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Letter

Band 5+: You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

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Note: Both the topic and the answer were created by one of our users.

Dear sir,

I am writing this letter to express my annoyance. with the service i had from your taxi company “Fast go”.

On last Saturday, i booked a taxi with your company to go my workplace I was really disappointed with the behaviour of drive the name of was jashu He asked so many

Inappropriate question regarding my personal life. The behaviour of the diver is really discomfort for me where he kept stalking and flirting with me. I also

write about this to your company in past few days but, I did not get any reply.

I am hoping you will settle this matter by taking all things into consideration. Please take some action agains the driver so no one else will fom this

yours faithfully,

SHIKHU

Word Count: 128

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

company: 3

Try using synonyms for the above words

Task Response

The letter effectively addresses all aspects of the task, clearly outlining the complaint and desired outcome. The letter falls short of the required 150 words.

Coherence & Cohesion

4.5

The letter's structure and flow could be improved. Some sentences are grammatically incorrect, making it difficult to follow the message.

Lexical Resource

The letter demonstrates a good range of vocabulary, but some choices are not entirely accurate or appropriate.

Grammatical Range & Accuracy

The letter contains several grammatical errors, affecting the overall clarity and fluency.

Answers On The Same Topic:

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir or Madam, I am writing to express my dissatisfaction with your taxi service, which I used recently. I contacted your company after the incident; however, I have not received any reply so far. On March 15th (Friday), I had an important meeting with senior managers of my company. I ordered a taxi through […]

Band 9

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Dear Sir or Madam, I am writing to express my dissatisfaction with the taxi service which was recommended by your company. I am really disappointed because I have not received any reply to my previous complaint. Last Monday, I ordered a taxi to go to an important meeting. I gave my address and we started […]

Band 8+

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir/Madam, I am writing to express my dissatisfaction with the service I received during my recent trip. A few days ago, I booked a trip with a taxi company, but I was extremely disappointed with the tone and behavior of my driver. On May 3rd (Thursday), I had a business meeting after a long […]

Band 9

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Dear Sir or Madam, I am writing to express my dissatisfaction with a recent experience I had with your taxi service on 24.05.2025. The driver behaved in an unacceptable manner, which led to a frustrating and uncomfortable journey. During the ride, the driver was rude and unprofessional, making inappropriate comments that made me fell unsafe. […]

Band 8+

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. In your letter, you should tell: Say why are you writing and how you feel Explain what happened Tell them what you would like them to do

Dear Sir/Madam, I am writing to express my dissatisfaction with the service I have received from your taxi company both during my ride and in dealing with my subsequent complaint. Last Thursday (3rd of March), I took one of your taxis to go to an important business meeting in the city. Although the driver said […]

Band 8+

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