Letter

Band 4+: You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

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Dear Mr/Ms

I am writing to let you know, I booked a table for two in your restaurant last fiday, Me and my Husband find out the menu that we order is not the same.

I am very upset, because It was our marrige anniversary, we order some Egyptian menu as usual, which is Koshary with spicy souce, Hawawshi, Mashi and my husband’s favorite menu, Sea food soup. Minwhile the menu that they served is a franch.

We are so dissapointed for the management of your restourant, we find out they incidentally put our name on someone else’s table, and we can not switch it anymore.

As a manager, I would like to let you know about this case I booked in advance, but when I arrived, the food served was completely different from what I had ordered. I believe I deserve some compensation because we pay the same price for this and didn’t get what we want.

Sinceraly,

Nifa

Word Count: 160

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter addresses the main requirements of the task: it explains the reason for dissatisfaction (wrong food served), describes what went wrong (mix-up with another table), and requests action (compensation). However, there are some lapses in clarity and detail. The description of the problem could be more specific, and the request for action is somewhat vague. Additionally, there are several spelling and grammatical errors that affect readability. To improve, ensure the letter is clearly organized, use more precise language, and proofread for errors.

Coherence & Cohesion

The letter has a logical structure with clear paragraphs for each bullet point, but the flow is disrupted by frequent grammatical errors and awkward phrasing. The message can be followed, but with effort. To improve, use clearer topic sentences and ensure each paragraph focuses on a single idea. Also, use cohesive devices (e.g., 'Firstly', 'In addition', 'Therefore') to link ideas more smoothly.

Lexical Resource

The vocabulary is basic and repetitive, with some inappropriate word choices (e.g., 'franch' for 'French', 'Minwhile' for 'Meanwhile', 'dissapointed' for 'disappointed'). There is an attempt to use specific dish names, which is good, but overall the range is limited. To improve, expand your vocabulary for describing food, service, and emotions, and proofread for spelling errors.

Grammatical Range & Accuracy

There are numerous grammar errors, including subject-verb agreement ('Me and my Husband find out'), incorrect verb tenses ('we order' instead of 'we ordered'), and missing articles ('the menu that we order is not the same'). Punctuation is also inconsistent (e.g., missing commas, incorrect capitalization). To improve, practice using past tenses for narrating events, ensure subject-verb agreement, and review basic punctuation rules.

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Band 4+: You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

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Task Response

Coherence & Cohesion

Lexical Resource

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