Letter

Band 4+: You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

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Dear restaurant manager,

I am writing to you about the restaurant workers. Last week, I went to “The cheesecake factory” with my family. What impressed me most was there the atmosphere of the restaurant and taste of foods. One thing could be better is behavior . This would waiter’s behavior is bad . If this is not good This will not be good for him either, as he could be fired from his job . I guess you should adding new workers and healthy foods in menu. Because it is help people eat healthily. You should add more seating to make the restaurant more exciting. If you add many foods, the menu will be more exciting and people will be happier. I wish there where more events like.

Thank you once again for organizing such a wonderful event. I look forward to you adding new foods in your menu.

Yours faithfully,

Durdona Elmurodova

Word Count: 153

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

restaurant: 4

foods: 4

Try using synonyms for the above words

Task Response

The letter addresses the task by mentioning likes and dislikes, and suggests changes, but it has significant omissions and inaccuracies. It lacks specific details about the waiter's problems and the service issues, and the suggestions are vague and not clearly linked to the problems. The tone is informal and includes irrelevant comments (e.g., about the waiter being fired). To improve, focus on clearly stating what you liked and disliked, describe specific incidents with the waiter and service, and provide concrete, relevant suggestions for improvement. Ensure the letter is coherent and stays on topic.

Coherence & Cohesion

The letter has a clear overall purpose, but the flow is disrupted by abrupt topic shifts and unclear connections between ideas. The organization could be improved by using paragraphs to separate the positive aspects, the problems with the waiter, and the suggestions. Cohesive devices are limited and sometimes misused, making the message harder to follow.

Lexical Resource

The vocabulary is basic and repetitive, with some inappropriate word choices (e.g., 'behavior' instead of 'the waiter's behavior', 'adding new workers' instead of 'hiring new staff'). There is limited range and flexibility, and some phrases are not natural (e.g., 'make the restaurant more exciting' is vague). To improve, use more precise and varied vocabulary, and avoid repetition.

Grammatical Range & Accuracy

There are numerous grammatical errors throughout, including incorrect verb forms ('there the atmosphere' should be 'the atmosphere'), subject-verb agreement ('This would waiter's behavior is bad' is garbled), and punctuation issues. The sentence structures are often incomplete or awkward, which significantly affects clarity. To improve, focus on basic sentence construction, verb tenses, and proofreading for errors.

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Lexical Resource

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