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Letter

Band 5+: You recently went on a sightseeing tour which you did not enjoy. Write a letter to the manager of the tour company. In your letter: explain why you chose that particular tour explain what you did not like about the tour suggest two ways in which the tour could be improved

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing this letter about my satisfaction related to the tour of Mussoorie on which I went through your tour company.

I have been always fascinated with about the Garhwal region of Uttarakhand State and I decided to explore the mountains and other visiting sites of Mussoorie. One of my friend Harsh suggested about your travel company, Sunrise Travels for this journey. In addition, I also checked your official website on various social media apps and Google. From there I came to know that your organisation have great rating of customer satisfaction.

The tour guide who was hired for us had not enough knowledgeable about the place. He always confused and waste the lot of time. However, I am not denying that your company provided delicious and quality of food. But unfortunately the company fell short from my expectation. Moreover, the tour guide was not communicating effectively due to language barrier as he know on the English.

I would like to suggest you that a company should hire the guide who have enough knowledge about a particular place as well as communication well in local and national language.

I am hoping for your kind consideration for my suggestion.

Your faithful,

Gurpreet

Word Count: 206

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Overall Band Score

5
(+/- 0.5)
Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.
Grammar Mistakes: N/A
Vocabulary Repetition:
about: 5
company: 4
guide: 3
Try using synonyms for the above words

Task Response

6.5
The letter adequately addresses all parts of the task. The reasons for choosing the tour, the aspects that were disliked, and suggestions for improvement are all present. However, the explanation could be more detailed and impactful.

Coherence & Cohesion

5
The letter's message is mostly understandable, but the flow is disrupted by grammatical errors and awkward phrasing. Improved sentence structure and clearer transitions would enhance coherence.

Lexical Resource

4.5
The vocabulary used is appropriate but not particularly diverse or sophisticated. A wider range of vocabulary and more precise word choices would improve the overall impact.

Grammatical Range & Accuracy

3.5
Numerous grammatical errors affect the overall clarity and fluency of the letter. Significant improvement in grammar and punctuation is needed to achieve a higher score.

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