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Letter

Band 5+: You should spend about 20 minutes on this task. You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter explain the situation complain about the bad service ask for immediate delivery of your order or your money back You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

I am writting this letter to complaint about your bad serving service.

I purchased an item from your shop about two weeks ago but I haven’t received my item yet though the shop said I would get the item two days later. Then I sent the email for your shop to describe my situation but there is no reply from the shop up to now.

I had to wait for along time to receive your item which leads to the lack item in my project that I had to hand to my boss yesterday. It also negatively effect my quality of work and lower my process of work as I had to buy others instead.

I would appreciate if you could deliver my order immediately or refund my money. I hope you could consider my letter carefully and deal with my problem soon.

Yours faithfully,

Lan

Word Count: 148

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

6.5

The letter adequately addresses all parts of the task. Minor improvements in clarity and detail would enhance the response. The letter falls short of the required 150 words.

Coherence & Cohesion

5.5

The letter's message is mostly clear. However, some organizational and grammatical issues slightly affect the flow and cohesion.

Lexical Resource

The vocabulary used is appropriate, but a wider range and more precise word choices would improve the overall lexical resource.

Grammatical Range & Accuracy

While the letter conveys the message, there are several grammatical errors that affect the overall accuracy and range of grammatical structures used.

Answers On The Same Topic:

You should spend about 20 minutes on this task. You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter explain the situation complain about the bad service ask for immediate delivery of your order or your money back You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Band 4+

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Band 6+

You should spend about 20 minutes on this task. You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter explain the situation complain about the bad service ask for immediate delivery of your order or your money back You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam! I hope that this letter finds you well! I’m writing regarding an item that I ordered from your online shop three weeks ago. Last week, I sent you an email about the delay of my package but did not receive any feedback on the situation with my order. It has been […]

Band 6+

You should spend about 20 minutes on this task. You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter explain the situation complain about the bad service ask for immediate delivery of your order or your money back You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Band 6+

You should spend about 20 minutes on this task. You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter explain the situation complain about the bad service ask for immediate delivery of your order or your money back You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Band 6+

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Lexical Resource

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