Letter

Band 7+: You want to complain about the service you received in the hotel you stayed in while attending a recent meeting. write a letter to the person who organised the meeting. In your letter describe the meeting explain the problems with the service suggest what the meeting organiser should do

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Dear Sir,

I am writing to complain about the problems I faced at your pre-booked hotel while attending a meeting that was organized by you.

The meeting was about the recent development in our new product with our old international client. The agenda of the meeting was fulfilled, and we will get a new order from them shortly.

But I would like to address some issues I faced during my stay at the hotel. When I arrived, the staff informed me that my room had been allocated to another person. As a result, I need to wait a long time in the lounge until they assign me a new room. Moreover, the internet connectivity was poor, so it took a long time to connect with the client.

I would like to request you to please consider other hotel options, either a four- or five-star hotel in the future. So, no other colleague will face the same issue.

I look forward to your prompt feedback.

Yours faithfully,

Sujit Kamani

Word Count: 168

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 4

meeting: 3

Try using synonyms for the above words

Task Response

The letter appropriately addresses all requirements of the task, providing details about the meeting, outlining the problems encountered at the hotel, and suggesting a course of action. The information is relevant and sufficient. To further enhance the response, consider adding specific details to strengthen the impact of the issues raised. For example, quantify the waiting time or elaborate on the consequences of poor internet connectivity.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. The purpose of the letter is clear from the beginning, and the progression of ideas is logical. However, consider adding more specific details to enhance the flow and connection between ideas. For example, you could elaborate on the impact of the poor internet connectivity on your meeting with the client.

Lexical Resource

The vocabulary used is appropriate for the context. However, there's room to enhance the lexical resource by incorporating more varied and precise language. For instance, instead of 'the meeting was about the recent development,' you could use 'the meeting focused on the latest advancements.' Also, consider using stronger vocabulary to describe the inconvenience, such as 'significant delay' instead of 'a long time.'

Grammatical Range & Accuracy

The letter demonstrates a good command of grammar with only minor errors. Pay attention to sentence structure and word choice to improve accuracy. For example, rephrasing 'I need to wait a long time' to 'I had to wait for an extended period' could enhance the grammatical sophistication. Also, avoid redundant phrases like 'please consider' - 'consider' is sufficient.

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Band 7+: You want to complain about the service you received in the hotel you stayed in while attending a recent meeting. write a letter to the person who organised the meeting. In your letter describe the meeting explain the problems with the service suggest what the meeting organiser should do

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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You want to complain about the service you received in the hotel you stayed in while attending a recent meeting. write a letter to the person who organised the meeting. In your letter describe the meeting explain the problems with the service suggest what the meeting organiser should do

Other Topics:

You recently tried a new restaurant that a friend recommended, but you had a terrible experience. Write a letter to your friend. - Thank them for the recommendation. - Describe what went wrong at the restaurant. - Explain why you won't be returning and suggest an alternative meeting place.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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