Dear Ruseel,
I am writing to propose a change to the working hours of our grocery store.
Since i had started working here i hear our customers saying that we close shop too early in the evening. Also one of regular customer today was complaining that he ran out of his basic groceries last day, because we were closed by the time he came back from work by 5 pm. He is not the only one who says these.
Most of the shops close in the town by 6pm and by closing our shop early we are loosing our evening sales. There is an opportunity of getting more online orders after 6 pm and this can boost our sales by double. Also by closing early we are giving our competents chance to conquer our customers, so next time even if are open they will choose others.
The suggestion is would like to give is that the opening hours can be bit extended to the evening atleast till 9 pm. I will recommend to open the store a little late since there is no much sales in the morning when compared to the evenings. So it is better we open from 10 am – 9 pm.
I believe you understand the scenario and do changes in the working hours.
Yours sincerely,
Shilpa
