Dear Barbara,
I hope this letter finds you well. I am writing to address several unfortunate issues that occurred during our recent visit to your premises. As you may be aware, we had reserved a room in your hotel to host our company’s annual managers’ meeting.
Regrettably, the space provided for this event did not meet our expectations. Despite our specific request for a room with the capacity to comfortably accommodate 200 executives, the allocated meeting room had a maximum capacity of only 120 people. This resulted in considerable discomfort and inconvenience for our team, impacting the effectiveness of our meeting.
Moreover, we encountered a plumbing issue in the restrooms adjacent to the meeting room. Several attendees reported that the toilets were not flushing properly, and there was a persistent odor. This situation was highly inconvenient and unacceptable for a professional gathering.
In light of the above, I kindly request that a reasonable discount be applied to our next meeting, scheduled for November 30th. We believe this gesture would help in maintaining the positive and enduring relationship we have cultivated over the years.
I eagerly await your prompt response and hope for an amicable resolution. Thank you for your attention to this matter.
Warm regards,
Jasmine
