Letter

Band 5+: Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

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Dear Sir/Madam,

I am writing this letter regard to complain about sending my telephone bill to wrong adress. I am sharun mano and I am a customer of your company from 2016 and I am recently facing a issue from last 5 months to send my telephone bill to wrong address and my telephone line is discontinued because I didn’t pay my bill in the last 5 months. I got numerous problems when my line is discontinued. My father is in australia therefore I didn’t talk to him as well as my sister is in canada I also can’t talk to her and I am a enterprenour I got most of the works through the calls so I didn’t get any work from last 5 months and I lost 5 laks in the last 5 months.

Change the address very quickly it is help me more and I think you take an action about this complain very quickly.

Yours sicearly,

Sharun Mano.

Word Count: 162

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

telephone: 3

months: 3

didn't: 3

Try using synonyms for the above words

Task Response

The letter addresses the task by complaining about the incorrect billing address and the resulting problems. However, the letter includes some irrelevant information and could be better organized. To improve, focus on clearly stating the problem, the specific issues it caused, and the desired resolution in a more structured manner. Also, pay attention to grammatical accuracy and sentence structure to enhance clarity.

Coherence & Cohesion

The letter's organization could be improved for better clarity. Consider structuring the letter with a clear introduction stating the purpose, followed by a detailed explanation of the problem, the resulting issues, and a specific request for action. Using more cohesive devices (e.g., 'therefore,' 'however,' 'in addition') would help to link ideas more smoothly. Paragraphing could also be enhanced to separate distinct points.

Lexical Resource

The vocabulary used is somewhat basic and could be enhanced with more precise and varied word choices. For example, instead of 'got numerous problems,' you could say 'experienced several difficulties.' Expanding your range of vocabulary will help to express your ideas more effectively.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Focus on improving sentence structure, subject-verb agreement, and correct use of articles and prepositions. For example, 'regard to complain' should be 'regarding a complaint,' and 'Change the address very quickly it is help me more' needs restructuring. Reviewing basic grammar rules and practicing sentence construction will be beneficial.

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Band 5+: Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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