Letter

Band 5+: Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear sir,

I am writing to formally express my dissatisfaction with your delievery service, which caused disruption for me.

Although, Every month I received bill on Correct address, but my recent bill was delivered on my neighbours home. As, I live in 341 westbound Avenue, and his address is 341 Wet Eastbound Avenue. After 10 days, he came to my house and gave it to me.

This incidend caused considerable disruption for me.The next day, I went to pay the bill and I was charged $200 for being late. Even I argued a lot but they did not listen, so I had to pay the fine.

Given the inconvenience caused due to no fault of my own. I respectfully resquest a full a full refund on adjust it in the next bill.

I look forward to your prompt response or a satisfactory resolution.

Yours faithfully,

Rimpy

Word Count: 146

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

caused: 3

Try using synonyms for the above words

Task Response

The letter addresses the task requirements by explaining the problem, its consequences, and the desired action. There are some minor grammatical errors and awkward phrasing. To improve, focus on using more precise language and ensuring correct grammar and sentence structure. For example, clarify the specific disruption caused and strengthen the request for a refund. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is generally coherent, but the organization could be improved. Consider structuring the letter with a clear introduction stating the purpose, followed by paragraphs detailing the issue, the problems it caused, and the desired resolution. Using more cohesive devices (e.g., 'Furthermore,' 'Therefore,' 'However') would enhance the flow between sentences and paragraphs.

Lexical Resource

The vocabulary is adequate but could be more precise and varied. For example, instead of 'dissatisfaction with your delievery service,' you could use 'dissatisfaction regarding the incorrect delivery of my bill.' Try to incorporate a wider range of vocabulary related to complaints and requests for resolution.

Grammatical Range & Accuracy

There are several grammatical errors and phrasing issues that affect clarity. For instance, 'delievery' should be 'delivery,' and 'Correct address' should be 'the correct address.' Also, the sentence structure could be improved for better clarity and flow. Proofread carefully to minimize such errors.

Answers On The Same Topic:

Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

Dear Sir, I am writing to complain about a mistake caused by your company that made some problems for me last week. Last Monday, 17th July, when I was using the Internet to collect some information for my scientific proposal, I suddenly lost my connection. So I began to find out the cause of the […]

Band 6+

See All

Band 5+: Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the accountant manager to complain and explain what problems this caused and what you would like time to do

Other Topics:

You are studying overseas. You need to return to your country before the end of the semester for a family event. Write a letter to your supervisor. In your letter - request time off - explain why you need to leave early - reassure him/her that your will not suffer

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium