The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Write a short report for a university lecturer describing the information shown below. Write at least 150 words.

The pie charts provide data on the questionnaire survey that request tourist to the Pakway Hotel as they rated the hotel’s percentage of customer facility taken from five different main sources, the particular questionnaire was given to 100 clients in 2005 and 2010. Overall, the hotel reduced its customer service of “satisfactory” and “very pool”, […]

The pie graph depicts how the travelers report to the hotel’s customer service in the Parkway Hotel. The same question form was given to 100 visitors in the years 2005 and 2010. Overall, it can be seen that while in 2005 satisfaction was the highest service, the percentage of good customer services was witnessed to […]