The graph gives the results of two surveys, in 1997 and 2006, in which people were asked which communications skills were essential in their jobs.

The table compares the percentage of people who were asked 2 fields (external and internal) communication skills were essential in their jobs work in 1997 and 2006. First, External section refers to communication incompany. The most important factor is dealing with people 60 percent in 1997, then rose by 5% after 9 years. Also, Advising […]

The table shows several communication skills that were considered important in 1997 and 2006. These skills were divided into two categories: internal (within the company) and external. The external communication skills consisted of knowledge of particular products, selling products or services, advising or caring for customers, and dealing with people. 60% and 65% of employers […]