You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that merchandise cannot be returned. Write a letter to the store manager. In your letter • describe the problem with the jacket. • explain what happened when you tried to return it. • say what you would like the manager to do.

Dear Sir or Madam, I hope you’re doing well. I’m writing this letter to make a complaint about the jacket that I purchased last Friday which got damaged when I reached my home, and your employee told me that the jacket is non-refundable. The problem with the jacket is as follows. To begin with, my […]

Dear Sir or Madam, My name is Davide Scalia and I am a frequent customer at your boutique “AltaModa”. I often buy clothes at your place because I like the different outfits that your consultant create ad hoc for me. I am writing this letter to you because I have a problem with my last […]