You recently bought a product that did not work properly. Write a letter to the shop manager. In your letter, describe the problem with the product, explain what happened, and say what you want the manager to do.

Dear sir, I am writing to showing dissatisfaction a laptop, which I brought from your store. Firstly, I ordered the item from online, when I received the product, I have noticed voice sounded were low levels and not clear. Moreover, initially I informed your messanger, also I wanted to return back the product with him. […]