Letter

Band 4+: You recently bought a product that did not work properly. Write a letter to the shop manager. In your letter, describe the problem with the product, explain what happened, and say what you want the manager to do.

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Dear sir,

I am writing to showing dissatisfaction a laptop, which I brought from your store.

Firstly, I ordered the item from online, when I received the product, I have noticed voice sounded were low levels and not clear.

Moreover, initially I informed your messanger, also I wanted to return back the product with him. However there are some procedures I need to complete the one. I email in your website as well as I called in shop, unfortunately I don not get any response from them, due to this reason at last I contact you.

I would appreciate if you could provide me new laptop instead of this one because I need in an urgent basis I have exam on following weeks, for studying purposes I brought laptop.Additionally, If there will be any extra charge I can pay.

Thank you your time and consideration, hope I will receive my new laptop as soon as possible.

Yours faithfully,

Riya Sharma

Word Count: 160

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

laptop: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses the task by explaining the problem, detailing the attempts to contact the store, and stating the desired action. There are some minor grammatical errors and awkward phrasing that could be improved. For example, 'showing dissatisfaction a laptop' could be rephrased for better clarity. Also, ensure consistent verb tense throughout the letter. Overall, the letter is clear and fulfills the requirements of the task.

Coherence & Cohesion

The letter's organization is somewhat clear, but the flow of information could be improved. Consider using more effective transitions between your points to guide the reader. For example, when moving from describing the problem to explaining your attempts to resolve it, a clearer transition would help. Also, ensure each paragraph focuses on a single main idea to enhance clarity.

Lexical Resource

The vocabulary used is adequate for the task, but there's room for improvement in terms of precision and variety. For instance, instead of saying 'voice sounded were low levels,' you could use more specific terms like 'audio output was faint' or 'sound quality was poor.' Expanding your range of vocabulary will make your writing more impactful.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Focus on improving sentence structure, verb tense consistency, and correct article usage. For example, 'I am writing to showing dissatisfaction' should be 'I am writing to express my dissatisfaction.' Proofreading carefully and focusing on basic grammar rules will enhance the accuracy of your writing.

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Band 4+

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Band 4+: You recently bought a product that did not work properly. Write a letter to the shop manager. In your letter, describe the problem with the product, explain what happened, and say what you want the manager to do.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently bought a product that did not work properly. Write a letter to the shop manager. In your letter, describe the problem with the product, explain what happened, and say what you want the manager to do.

You recently bought a product that did not work properly. Write a letter to the shop manager. In your letter, describe the problem with the product, explain what happened, and say what you want the manager to do.

You recently bought a product that did not work properly. Write a letter to the shop manager. In your letter, describe the problem with the product, explain what happened, and say what you want the manager to do.

You recently bought a product that did not work properly. Write a letter to the shop manager. In your letter, describe the problem with the product, explain what happened, and say what you want the manager to do.

You recently bought a product that did not work properly. Write a letter to the shop manager. In your letter, describe the problem with the product, explain what happened, and say what you want the manager to do.

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Lexical Resource

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