You recently bought an item online. When it was delivered you found that the item did not work correctly. Write a letter to the manager of the company. In your letter: • Describe the item and the problem with it • Explain why the item is important for you • Say what you want the manager to do. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing this letter in regard to a recent purchase of your company’s product through Amazon. Upon arrival, the product was severely damaged. Hinting at probable damage suffered during delivery. The product I bought was a Logitech G Pro wireless mouse. Firstly, the box of the mouse was in an […]

Dear Sir or Madam, I want to complain about the printer I bought online from the company’s website. It was delivered yesterday, but it’s colour printing is not working correctly. I bought a HP laser colour printer with an in-built scanner. I followed all of the steps mentioned in the user manual to install it. […]

Dear Sir or Madam, I am writing to complain about the faulty item that I bought from your online e-commerce, and I need to request anexchange for a new product. The item is a smartphone, which arrived one day ago on 14 February at 04:00 PM. However, I tried to turn on the device and […]