You recently purchased a mobile phone from an online store, but it arrived with a cracked screen and a faulty battery. Write a letter to the customer service department of the online store complaining about the damaged phone. You should include details about: - The date you purchased the phone and order number - Describe the damage to the phone and its faulty battery - What action you expect them to take (e.g., a refund or a replacement)

Dear Sir, My name is Gold Ese, and I recently purchased an iPhone 17 pro-max from your online shop with order Number- 138442DB, on 15th May, 2026, which was delivered 17th May, 2026 being today. Upon opening of the package, I discovered a crack on the screen of the phone, and turning it on, some […]

Dear sir, It is with discontent that I write to you to complain about the Samsung galaxy note 6 which I ordered yesterday Tuesday 4th April 2025. I was very to have received the phone at my home address this morning at 7:35, and to my greatest dismay the phone’s screen had some cracks, i […]

Dear customer service team, I am writing to complain about a smartphone that I recently bought from your online store.Unfortunately,the phone arrived in a damaged condition. When I opened the package,I noticed that screen was cracked and there were visible scratches on the back of the phone.Moreover,the device does not turn on,making it completely unusable.The […]

Dear customer service team, I am writing to complain about a mobile phone that I purchased recently from your online store. I but it on 12 January 2026 and the order number is 4567JCA. It arrived with several defects. The screen had a lot of problems, but the main problem that shocked me was that […]