Consumers’ behaviour has changed notably in recently because technology has improved lately. By developing technology, this impacted on consumer activities.To be specific, it influenced the ways of shopping. I personally believe that there are more advantages than disadvantages.
First of all, the technology contributed to divergent ways of shopping because of the growth of the Internet shopping mall. For instance, Amazon earned the highest amount of revenue in the world in 2020. As a result of this, many companies began to focus on their online products.. In addition, marketing in the social media impacted significantly to customers because it increased the time for exposing to goods in daily life. In some cases, products that are introduced by Instagram tend to be purchased by more people than others in the same categories. By showing goods in the Internet, it fosters the consumption of customers. These cases show the behaviours of customers has become totally different from the past
Therefore, the advantages outweigh the disadvantages. This is because it made easy to approach for purchasing goods. There are lots of information and shopping malls everywhere. For example, electronic devices such as Smartphone, laptop can be used to visit shopping malls’ website or their social media marketing. As the result, they helped people who are not able to go shopping mall in person. This demonstrates why it is beneficial to people.
To sum up, development of technology expanded the ways of shopping, being a helpful solution for people who cannot go to the store in person. For these reasons, the benefits over the drawbacks