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Letter

Band 6+: --- You recently ordered a product online, but when it arrived, it was not what you expected. Write a letter to the company. In your letter: Explain what you ordered and what the problem is Say what you would like the company to do Explain why this is important to you ---

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam

I am writing to express my dissatisfaction regarding with product problem . Despite my expectations , I encountered a laptop. I ordered is of poor quality because it is not working . This has caused significant inconvenience , and I kindly request an appropriate solution.

I booked it online from your company on the twenty – fifth of this year. A day later the order arrived and I opened it in a cardboard box a few hours later and I switched laptop on. However there is only a black image on the screen.

I changed my work to work remotely from work, which was very important to me because I wanted to use it to work remotely. I was nervous to see that it did not work, and I had to go to a computer room because I needed my job.

I ask you to replace it or repair it.

I would appropriate it if you could address this matter promptly . Please inform me about any actions taken.

Yours sincerely,

Odiljon Zaylobid

dinov

Word Count: 178

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

because: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task. The explanation of the problem and the requested solution are clear. However, the explanation of why this is important could be more detailed and impactful.

Coherence & Cohesion

The letter's message is mostly understandable, but the flow could be improved with better sentence structure and paragraphing. Some sentences are awkwardly phrased, impacting the overall coherence.

Lexical Resource

5.5

The vocabulary used is sufficient, but lacks range and precision in places. More sophisticated vocabulary choices would enhance the letter's impact.

Grammatical Range & Accuracy

4.5

There are several grammatical errors that affect the clarity and fluency of the letter. Improving grammatical accuracy is crucial for a higher score.

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