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The image contains a line graph titled "CUSTOMER COMPLAINTS" with x-axis showing months from Jan to Dec, and y-axis showing a range from 0 to 35 (increments of 5). Two lines representing 2014 (dotted line) and 2015 (solid line) depict the number of complaints per month. In 2014: Jan-25, Feb-15, Mar-10, Apr-15, May-20, Jun-15, Jul-10, Aug-15, Sep-10, Oct-15, Nov-20, Dec-10. In 2015: Jan-15, Feb-10, Mar-20, Apr-25, May-15, Jun-30, Jul-20, Aug-25, Sep-15, Oct-30, Nov-25, Dec-35.
Given the complexity of the image, the above description may not be entirely accurate.
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The line graph illustrates the variation in customer complaints within a specific region during the years 2014 and 2015.
Overall, there was a consistent upward trend in complaints during both years, with 2015 recording the highest volume.
Complaints in 2015 exceeded those in 2014 by about 11 from January to February. Additionally, there was a slight increase in complaints during April and May 2015, followed by a gradual decline to approximately 13 by the end of the year, before sharply rising to 30 in December.
Conversely, there were similar complaint volumes in April, August, and September in both years. In 2014, complaints reached a low of 5 in February, fluctuated between 8 and 17 for the next 8 months, then surged to 21 in the subsequent month
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