Band 5+: **You have been experiencing problems with your internet service, such as slow speed or frequent disconnections.Write a letter to the internet service provider to complain about the issue.In your letter:• describe the problems you are facing with the internet service,• explain how these problems are affecting your daily activities,• request immediate action to fix the issue or offer compensation.

Dear Sir or Madam,

I am Olimjon Khamidillayev and a regular customer to your internet provider company and service. I have been using your internet provider for more than 7 years.

However, in recent times your internet provider does not work well like in past times. I faced many problems your internet service especially after evening. Over the past month, this issue has been happening often lately. Sometimes, internet do not work during a whole day.

I watch football matches on almost every weekend at night. Thus your provider works too slow and it affects the quality of the livestream or sometimes I miss the match. Moreover, my brother works remotely from home online, according to him, due to internet outages during the daytime, he has had to go and work at a computer club located farther from home. He wastes more time and money on the road.

This experience has been frustrating and disappointing. I expected better quality from a reputable internet provider service like yours. I kindly request immediate action to the fix this problem or offer compensation.

I hope this matter will be resolved promptly. Otherwise, I may have to take further action through consumer protection service.

Sincerely,

Olimjon Khamidillayev.