Band 8: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently (User-Written IELTS Writing Task 1 Sample)

Dear Sir or Madam,

I am writing to express my dissatisfaction with my recent order from your company and request immediate action to resolve the issue. I have been a loyal customer in the past, but this experience has left me quite disappointed.

I placed my order on Aug 15, with the reference number of SM1645. The items included a pair of leggings, a white sports bra, and two pairs of socks. These items were on sale at the time, and it was stated that they were in perfect condition.

However, upon receiving my order yesterday, I discovered a big brown oily stain on the back of the leggings. I have attached a photo as proof. The other items are in good condition, and I do not require any replacements for them.

Nevertheless, I urgently need a replacement for the leggings, exactly as I ordered, as they are intended to be a birthday gift for my fitness coach. The birthday is on Aug 20, so I would greatly appreciate it if the replacement could arrive before that date.

Thank you for your prompt attention to this matter. I look forward to your response and a swift resolution.

Sincerely yours,

Sana Mirfattah

Answers On The Same Topic:

See All

Band 8+: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Other Topics:

You are planning to attend a short course at a college in an English-speaking country. Write a letter to the college administration. In your letter: explain which course you are interested in ask about the course details and accommodation options inquire about the application procedure

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium