Dear An,
I heard that you are having some problems dealing with customers at your work. I am writing to tell you that I completely understand what you are going through. I hope I can help you with my advice.
I had an exact problem last summer. There was a difficult customer who was high demanding but low paying. She booked events at my Convention Department regularly which received many complimentary offerings such as Coffee break, Projector.
However, I refused an extremely excessive demand at her son’s wedding party regarding the wedding flower decoration fee with a clearly detailed explanation as well as any difficult problems that I may get. On the other hand, I assisted her with significant support.
I hope this letter fully conveys my advice. I think this method can do wonders to you and I highly recommend you try it.
I hope this helps and I’m waiting for your result. Please update me.
Best regards,
Huy Binh
