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Letter

Band 7+: A friend has written you asking for advice about a problem at work. You have had a similar problem in the past. Write a reply to your friend. In your letter: -Tell your friend you understand the problem -Explain what happened to you in the past -Suggest possible solutions to the problem

Note: Both the topic and the answer were created by one of our users.

Dear An,

I heard that you are having some problems dealing with customers at your work. I am writing to tell you that I completely understand what you are going through. I hope I can help you with my advice.

I had an exact problem last summer. There was a difficult customer who was high demanding but low paying. She booked events at my Convention Department regularly which received many complimentary offerings such as Coffee break, Projector.

However, I refused an extremely excessive demand at her son’s wedding party regarding the wedding flower decoration fee with a clearly detailed explanation as well as any difficult problems that I may get. On the other hand, I assisted her with significant support.

I hope this letter fully conveys my advice. I think this method can do wonders to you and I highly recommend you try it.

I hope this helps and I’m waiting for your result. Please update me.

Best regards,

Huy Binh

Word Count: 161

Answers On The Same Topic:

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