Dear Sir/Madam,
I am writing to you regarding the loss of my GoPro camera.
The camera in question was a black GoPro Hero 650 with HD clarity and a high framerateframe rate capacity, with the full assortment of attachments included. These cameras are designed to go to depths of 10metres10 metres underwater and they are for extreme sports and activities that require a durable recording device. The camera is worth $1250. I had received a complimentary GoPro attachment for snorkelling from your insurance company when I signed up as a new customer. Unfortunately, it was this attachment I was using during an outing where the camera detached from the setting and quickly plunged into the depths of the sea below. I was absolutely devastated when this occurred, and, as I previously mentioned, this camera was new.
I have one request and also a suggestion. While the incident itself was an accident, I cannot help but point out that it occurred because of the fault with the complimentary attachment that was gifted to me by your company. I would request that you process my insurance policy for the camera as soon as possible. I would also suggest that you no longer gift these faulty GoPro attachments, as I would not like for this to happen to another customer of yours. I hope to hear back from you promptly.
Yours faithfully,
John Walker
