Letter

Band 5+: ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

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Dear Sir Madam,

I am writing to complain about the eletronic product i.s. Conventional microwave from your official website, which is not working properly and bring your attention toward your product service.

I orderd this microwave on last week on 1st january 2026, recived on 5th january 2026 with fast delivery service, which was remarkable. However, there was no person come to demostration about the item, as manual was also missing in the box. I called a customer service centre for more than five times and could not get proper respond. Afterthat, i turned on an oven with the help of youtube video channel and found that heating coil was damaged, not produced heat evenly in the oven when i setted temperature 180 degree. Thus, i am very dissappointed about your poor service and response regarding the equipment as purchased from your website.

I kindly request you, please exchange the product or refund money, meanwhile resolve my matter too. I will send you some details of product photos, bill copy, product number with this letter. I am looking forward to your quicke assitance.

Your Faithfully

Vidita Bheda

Word Count: 187

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

product: 5

about: 3

service: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task, clearly describing the problem, its impact, and the desired resolution. The organization is logical and easy to follow. To improve, focus on enhancing the precision of your language and ensuring consistent grammatical accuracy throughout the letter. For example, pay attention to subject-verb agreement and correct article usage.

Coherence & Cohesion

The letter is generally understandable, but the organization could be improved. Consider structuring your letter with a clear introduction stating the purpose, followed by paragraphs detailing the problem, its impact, and your desired resolution. Use transitional phrases to connect ideas smoothly and ensure a logical flow.

Lexical Resource

The vocabulary is adequate for the task, but there's room for improvement. Try to use more precise and varied language to describe the problem and your feelings. For example, instead of 'not working properly,' you could say 'malfunctioning' or 'defective.' Also, consider using synonyms to avoid repetition.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Pay close attention to verb tense consistency, subject-verb agreement, and correct article usage. For example, 'I orderd' should be 'I ordered,' and 'recived' should be 'received.' Proofread carefully to catch these errors.

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Band 5+: ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

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You are a university student living in on-campus accommodation. You are having some problems with the Internet connection in your room. Write to the supervisor of your residence, in your letter: ● Introduce yourself ● Inform him/her of the situation ● Request that the problem be fixed

Write a letter to your boss apologising for the recent meeting you missed at work. 1-Apologise for missing the meeting. 2-Explain what happened. 3-Say what you will do to compensate.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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