Letter

Band 4+: ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

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Note: Both the topic and the answer were created by one of our users.

dear sir/mam

i am writing to formally complain about a problem with a piece of equipment which i bought from you for my house use last week is now broken and not in used.

the main concern is i purchased an oven. After 3 days of its used it stopped working on. i belive there is some issue with the electrical connection. i have seen some burnt in the pluge. i started notice it day after i purchase. this has result in the safety risk because me and my wife work job in day time and our children come and use oven to heat food, if they got electrical shpock during it use has increase its safety risk.

i would appreciate it if you could replace this oven to new one. furthermore to support my complain i would provide you the purchase receipt, warrenty card. i trust this will be resolved promptly, as its reference number is 1234 for your reference.

Thank you for your attention. i expect a response within 3 working days.please contact me at 123456788 mobile no for further clarification.

your sincerely

deniz

Word Count: 186

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses all parts of the task, clearly explaining the issue with the oven, describing the problem, and stating the desired action. The letter is generally well-organized and uses a formal tone. To improve, focus on enhancing the clarity and precision of your language. For instance, avoid phrases like 'not in used' and ensure correct word choices throughout. Additionally, while the inclusion of details like the reference number is good, ensure that the letter maintains a professional tone without sounding overly demanding.

Coherence & Cohesion

The letter's organization is somewhat clear, but the flow of ideas could be improved. Consider using more effective paragraphing to separate the explanation of the problem, the description of what went wrong, and the desired resolution. Transition words could also be used to link ideas more smoothly.

Lexical Resource

The vocabulary used is basic and lacks precision. Try to incorporate more specific and varied vocabulary related to the equipment and the problem encountered. For example, instead of 'a piece of equipment,' you could directly state 'an oven'. Instead of 'burnt in the pluge,' you could say 'burn marks on the plug'.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Focus on improving sentence structure, verb tense consistency, and correct use of articles and prepositions. For example, 'i purchased an oven. After 3 days of its used it stopped working on' should be revised for better grammatical accuracy.

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Band 4+: ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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