Letter

Band 6+: ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

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Dear Sir or Madam,

I am writing to describe a problem I have faced with recently bought device.

Two weeks ago I bought a new phone on your website: IPhone 17 pro in orange color with 256 memory capacity. Unfortunately, 2 days ago it’s battery started losing ability to keep charge and after only 1-hour not active usage, I need to place it to a charge station which is very inconvenient. As a guarantee period is still on, I would like to exchange this device to a new one with the same parameters.

Please note that I will be out of town in 3 weeks’ period, so I will be grateful to have a new device by this time.

Could you please clarify what steps I need to take in this regards? I also hope that all transportation costs will be on your company.

Looking forward to your response, Thank you!

Word Count: 151

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter appropriately addresses all parts of the task, clearly describing the product, the problem, and the desired resolution. The request is polite and well-organized. To improve, consider adding more specific details about the phone's performance or the impact of the battery issue on your daily life. Also, you could specify a deadline for the company to respond.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. The purpose of the letter is clear from the beginning, and the information is presented in a logical order. However, consider using more varied cohesive devices to further enhance the flow and connection between ideas. For example, you could use transition words or phrases to link sentences and paragraphs more smoothly.

Lexical Resource

The vocabulary used is appropriate for the task. To enhance your lexical resource, try incorporating more specific and varied vocabulary related to the product and the problem. For example, instead of 'losing ability to keep charge,' you could use 'experiencing rapid battery drain' or 'failing to hold a charge effectively.'

Grammatical Range & Accuracy

The letter demonstrates a good command of grammar, but there are a few areas where accuracy could be improved. Pay close attention to subject-verb agreement, correct tense usage, and article usage. For example, 'it's battery' should be 'its battery'. Also, review the use of prepositions and ensure they are used correctly throughout the letter.

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Band 6+: ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

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Check Your Answer On This Topic?

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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