The provided pie chart compares the percentages of customer service ratings from questionnarie results to the Parkway hotel, from 2005 to 2010.
Overall, it is clealy seen that rates on satisfactory and good had a dominance in both years, while the reverse was true for very poor over the period. Additionally, excelent rates significantly incresed, meanwhile, very poor state decreased noticeably.
In 2005, the percentage of satisfactory was 45%, which had a decrese at 17% by the end of period. Following, the figure for poor band accounted for 21%, declining to 12% in 2010. Having had 15% of rate – very poor initially, it experienced a gradual decline ar merely 4%.
Turning to the minor trends, both excellent and good rose sharply throughout the period. In the beginning of timeframe, excellent recorded at 5%, witnessing 28% in 2010, having an upward trend. Moreover, starting at 14%, the figure for good ratings had a noticeable growth, accounting for 39% in the final year.
