The two pie charts illustrate comparison between two years over a survey that was conducted for the park hotel guests about how they rate the customer service.
Overall, In the first pie chart the survey result shows that the visitors usual answers more negative rather than positive.2005 we can notice that the most popular rating for the service is satisfying while the excellent was used very rarely towards that. But in 2010 the whole picture shifted, by making positive changes to the good rating.
In 2005 we can notice that the most popular rating for the service is satisfying while the excellent was used very rarely as an answer.The second most common rating was poor with 21%,leading to the next best answer as a very poor.
The other chart that was conducted in 2010 looks completely different from the first one.Excellent and good were the most popular rating among hotel guests.Which making the rating called very poor the least to used.
