Pie Chart

Band 4+: The chats show the customer service from 2005 to 2010

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The image presents two pie charts with customer service ratings for Parkway Hotel in 2005 and 2010 based on a questionnaire given to 100 guests; ratings categorized as Excellent, Good, Satisfactory, Poor, and Very poor; in 2005, Excellent 15%, Good 45%, Satisfactory 21%, Poor 14%, Very poor 5%; in 2010, Excellent 28%, Good 39%, Satisfactory 17%, Poor 12%, Very poor 4%.

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The two pie charts illustrate comparison between two years over a survey that was conducted for the park hotel guests about how they rate the customer service.

Overall, In the first pie chart the survey result shows that the visitors usual answers more negative rather than positive.2005 we can notice that the most popular rating for the service is satisfying while the excellent was used very rarely towards that. But in 2010 the whole picture shifted, by making positive changes to the good rating.

In 2005 we can notice that the most popular rating for the service is satisfying while the excellent was used very rarely as an answer.The second most common rating was poor with 21%,leading to the next best answer as a very poor.

The other chart that was conducted in 2010 looks completely different from the first one.Excellent and good were the most popular rating among hotel guests.Which making the rating called very poor the least to used.

Word Count: 161

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
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Grammar Mistakes: N/A

Vocabulary Repetition:

rating: 5

popular: 3

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Task Response

The report addresses the task, but there are some areas for improvement. The overview is present but could be more comprehensive by explicitly stating the key changes or trends between the two years. The body paragraphs contain some inaccuracies and could benefit from more specific data references. To improve, focus on providing a clearer and more accurate summary of the data, and ensure that all key features are addressed with supporting figures.

Coherence & Cohesion

The report lacks clear organization and logical flow. The ideas are not well-connected, and the paragraphing is not effective. Use cohesive devices more effectively to link ideas and sentences. Consider organizing the report by comparing and contrasting the data for each rating category (Excellent, Good, etc.) between the two years.

Lexical Resource

The vocabulary used is basic and lacks precision. There is limited use of synonyms and a reliance on simple words. Expand your vocabulary related to describing data and trends. For example, instead of 'making positive changes,' you could use 'showing an increase' or 'demonstrating improvement.'

Grammatical Range & Accuracy

The report contains numerous grammatical errors, including incorrect verb tenses, subject-verb agreement issues, and awkward phrasing. Sentence structures are simple and repetitive. Focus on improving your grammatical accuracy and sentence variety. Proofread carefully to identify and correct errors.

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Band 4+: The chats show the customer service from 2005 to 2010

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

The chats show the customer service from 2005 to 2010

The chats show the customer service from 2005 to 2010

The chats show the customer service from 2005 to 2010

The chats show the customer service from 2005 to 2010

Other Topics:

The pie charts below give information about world population in 1900 and 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The pie chart below shows the breakdown of monthly household expenditure in a particular city. Summarize the information by selecting and reporting the main features and make comparisons where relevant.

The three pie charts show the percentage of total energy consumption from five different sources in 1985, 1995 and 2005.

The charts below show the average percentages in typical meals of three types of nutrients, all of which may be unhealthy eaten too much. Summarise the information by selecting and reporting the main features, and make comparisons where relevant

The pie charts show changes in the proportion of energy produced from different sources in a country in 1985 and 2003.

The charts below show what Australian school leavers did immediately after leaving secondary school in 1980, 1990 and 2000.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

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