The line chart illustrates the number of inquiries sent to the Tourist Information Office in a particular city via three means of communication, between January and June in 2011.
It is clear that visitors to the city made more inquires in person and via telephone, while written letters and emails became the least common choices. Additionally, the number of enquiries in person experienced the most dramatic change among the different options.
In January, the Tourist Information Office received 900 telephone enquiries, while just under 800 letters and emails were received. Not many tourists chose to ask for information in person, with just over 400 queries. Over the next three months, the telephone still remained the most popular method of enquiry, at approximately 1000 queries.
Meanwhile, the number of enquires made in person saw considerable growth to 800, surpassing the figures for emails and postal enquires. From March to June, enquires in person were the most common method of inquiry. By June, the number of in person enquires soared by more than 1,000 to peak at 1,900. During this period, there was also a significant rise in the figure for telephone enquiries, from 1000 to 1600. By contrast, fewer people sent emails or letters to make enquires, with slightly less than 400 enquires in May and June