The bar chart shows the percentage of patients who rated their hospital experience as “very good” by department, including three departments: Holly Ward , Maple Ward và Oak Ward.
Overall, Holly Ward the highest patient rating on all criteria compared to Maple Ward and Oak Ward.
Regarding hospital staff, Holly Ward had about 85% of patients rated good and Oak Ward also had about 68% of patients rated good, while Maple Ward had only about 55% of patients rated good. Regarding waiting time, Holly Ward also had about 75% of patients rated good and Maple Ward also had about 55% of patients rated good, but Oak Ward only had about 45%, this was the lowest satisfaction level of Oak Ward.
In terms of the quanlity of treatment , Holly Ward still had about 90%, the highest number among the three departments receiving satisfaction levels, Oak Ward also had about 80% just behind Holly Ward and Maple Ward had the lowest number at about 69%. In addition ò the quanlity of aftercare , Holly Ward is still at the top while Maple Ward is only rated at about 50%.
