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Band 5+: The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

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Image for topic: The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

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The image shows the number of complaints to an airline over a six-month period with three complaint methods: in person, by email/fax, and by telephone. In January: in person (450), by email/fax (600), by telephone (300); in February: in person (500), by email/fax (400), by telephone (600); in March: in person (700), by email/fax (500), by telephone (1000); in April: in person (1200), by email/fax (600), by telephone (1400); in May: in person (1500), by email/fax (500), by telephone (1600); in June: in person (2000), by email/fax (400), by telephone (1600).

Given the complexity of the image, the above description may not be entirely accurate.

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Note: Both the topic and the answer were created by one of our users.

the given chart illisturates the number of complaints received by the complaints department of a single airline over a six-month period in 2009 .

as is observed , the number of complaints in person was moving upward sharply , while the number of complaints by email/fax was dropping slightly over the period in 2009.

it is obvious that the number of complaints in person reached the peak that was nearly 2000 in june. in january, the number of complaints by telephone was about 850 , then it was rising and the number of complaints by telephone was almost doubled which was 1600 in june .

the number of complaints in person was practically the same as the number of complaints by email/fax between february and march . the number of complaints decreased from 800 to 400 in six month . the number of complaints by telephone was more than two times of the number of complaints in person in january .

Word Count: 161

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
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Grammar Mistakes: N/A

Vocabulary Repetition:

complaints: 12

number: 11

person: 4

telephone: 3

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Task Response

6.5

The main features of the graph have been identified and compared to some extent. However, there are some inaccuracies and omissions in the report.

Coherence & Cohesion

The report is mostly coherent and cohesive, but there are some issues with paragraphing and the flow of information.

Lexical Resource

There is a range of vocabulary used, but some inaccuracies and repetitions are present. More precise and varied vocabulary could enhance the report.

Grammatical Range & Accuracy

There is a mix of simple and complex sentence structures used. Some grammatical errors and awkward phrasings are noticeable.

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The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

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The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

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The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

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Band 8+

The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

Band 8+

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Band 5+: The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

Check Your Answer On This Topic?

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarise the information by selecting and reporting the main features making comparisons where relevant.

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