The table shows the number of tourists that visited Ashdown Meseum within the year before and after it was refurbished. The pie charts illustrate the outcome of the surveys asking visitors how satistisfied they were regarding their tour, within the same two periods.
Overall, the Ashdown Museum experienced higher number of visitor after refurbishment. There was a considerable increase in satisfaction of tours after refurbishment, yet the users with no response remained constant.
Before refurbishment the museum had 74,000 visitors, whereas the vistors increased to 92,000 after refurbishment. The survey before refurbishment had approximately 30% satisfied visitors, whereas it increased marginally to 40%, very satisfied tourist increased significantly from 15% to 35% after the refurbishment.
In contrast, the dissatisfied tourists decreased considerably from 40% to 15%, very dissatisfied visitors fell moderately from 10% to 5%. The users which showed no response remain same at 5% before and after the refurbishment of museum.
