The table illustrates the results of a survey conducted in 2004 among undergraduate and postgraduate students at a UK university, focusing on their level of satisfaction with university facilities.
Overall, postgraduate students were generally more satisfied than undergraduates, particularly with social facilities. In contrast, undergraduate students expressed the highest level of satisfaction with the university cafeteria.
Looking first at study facilities in bedrooms, satisfaction levels were similar for both groups. Approximately two-thirds of postgraduate students (65%) and undergraduates (67%) reported being very satisfied. However, dissatisfaction was more common among undergraduates, with 26% stating they were not satisfied at all, compared to 15% of postgraduates.
Regarding the university cafeteria, undergraduates showed notably higher satisfaction. A significant 70% were very satisfied, while only 3% were dissatisfied. By comparison, just over half of postgraduate students (52%) were very satisfied, and a higher proportion (16%) reported dissatisfaction.
The greatest contrast can be seen in social facilities. While 80% of postgraduate students were very satisfied and only 5% were dissatisfied, undergraduates recorded much lower satisfaction, with 45% very satisfied and as many as 30% not satisfied at all.