The table illustrates the percentage of both undergraduate and postgraduate students’ satisfaction about the university’s amenities through a survey handled at a UK university in 2004.
Overall, postgraduate students expressed the greatest satisfaction with social facilities while undergraduate students were content with the university cafeteria. In general, most students were satisfied with university facilities.
In terms of study amenities in bedrooms, both groups showed nearly similar results for their satisfaction. Approximately two-thirds of both postgraduate (65%) and undergraduate (67%) students reported being very satisfied. However, a higher proportion of undergraduates (26%) were not at all satisfied compared to postgraduates (15%).
Regarding the proportion of university cafeteria, while 70% of undergraduates were very satisfied, only 52% of postgraduates felt the same. Additionally, dissatisfaction levels among postgraduates were more than 5 times higher than their counterparts, at 16%, compared to just 3% of undergraduates.
The most significant contrast was observed in opinions on social facilities. While there were 80% of postgraduate students who reported being very content, only 45% of undergraduate students felt the same way. Additionally, 30% of the older group were not satisfied at all whereas postgraduates thought there was room for improvement regarding social faci, which were 6 times more than its counterparts (5%).