Dear Sir| Madam,
I am writing with the intent of apraising of an issue thaT has become a source of inconvenience to the public transport users. Firstly, from past 2 weeks buses are running behind their designated schedules. Secondly, the delays are never updated on bus stops or not even updated on the bus schedule website. Lastly, employees of the public transits are behaving rudely with people.
As a result, people are not reaching on time for their work or appointments. Public is unnecessarily wasting their times at bus stops for buses. Moreover, most of us has to chose any othe option to reach the certain location tha cost us more than that.
I would appreciate if you could address this issue and advise drivers to behave politely. The updated schedules on delays will also be helpful for publis transit users.
Thank you for you attention, I would expect a support and prompt action.
Your faithfully