Letter

Band 6+: Write a letter to an engineer to request for repair of a machine at your workplace

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Mr. Jin,

I am writing this letter to request repair service for the printer that we use in our office.

To begin with, I would like to describe the problem that we currently facing with the printer. The issue was founded this morning when I was trying to print some documents, all the texts were very vague and some parts of the documents were completely blank. Therefore, I reviewed the setting menu and checked on how much ink left. Strangely, there were plenty of ink for both black and colored, but when I tried again, the printed documents were still not come out clearly.

Therefore, we require door-to-door service as soon as possible as it is very urgent because we need to use the printer to print a large amount of documents for a international meeting that we will hold in the afternoon at 5 p.m. today.

As we need the print to be fixed as soon as possible, we would like to book the on-site repair service between 11 a.m. to 1 p.m.

Thank you for listening our request and concerns, and please let me know if you have any further questions. I am look forward to hearing from you.

Sincerely,

Jasmine Jiang

Word Count: 205

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

documents: 4

service: 3

printer: 3

print: 3

Try using synonyms for the above words

Task Response

The letter fully addresses all parts of the task. The problem is described clearly, the urgency and the need for door-to-door service are well-explained with a specific reason, and a suitable time for the repair is suggested. The tone is professional and appropriate for a business correspondence. To further improve, ensure grammatical precision in minor areas (e.g., 'the problem that we are currently facing', 'there was plenty of ink', and 'I am looking forward to'), but these do not detract from the overall task achievement.

Coherence & Cohesion

The letter is logically organized, and the progression of ideas is easy to follow. You have addressed all three bullet points from the task. However, the use of cohesive devices is somewhat repetitive (e.g., starting two consecutive paragraphs with 'Therefore'). To improve, try to vary your transition words and ensure that the connection between sentences feels more natural rather than formulaic.

Lexical Resource

You have used an appropriate range of vocabulary related to the context, such as 'on-site repair service' and 'vague.' However, there are some inaccuracies in word choice and collocation. For example, 'the issue was founded' should be 'the issue was discovered,' and 'plenty of ink' is better used with 'there was plenty of ink' rather than 'there were.' Aim for more precise collocations to reach a higher band. Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

While you attempt a variety of sentence structures, there are several grammatical errors that occasionally hinder the flow. Common issues include subject-verb agreement (e.g., 'we currently facing' instead of 'we are currently facing'), tense consistency (e.g., 'were still not come out' instead of 'did not come out'), and preposition usage (e.g., 'listening our request' instead of 'listening to our request'). Pay close attention to auxiliary verbs and verb forms to improve accuracy.

Answers On The Same Topic:

Write a letter to an engineer to request for repair of a machine at your workplace

Dear Sir/ Madam, I am writing this letter to request an appointment to repair the dishwasher in the kitchen at my workplace.Currently, I am working at 8015 Financial Drive, Lullaboo Childcare Inc. The daycare has an on-site kitchen, however, the dishwasher stopped working yesterday. The chef was unable to turn it on; as a result, […]

Band 7+

Write a letter to an engineer to request for repair of a machine at your workplace

Dear Mr. Singh, I am writing to request an urgent repair of a printer that is not working properly for couple of days. It is printing too dark, and ink is spreading all over the paper. Although we tried fixing it with the help of the internet, we unabled to repair it. So, it really […]

Band 7+

Write a letter to an engineer to request for repair of a machine at your workplace

Dear Mr. Singh, I am writing to request an urgent repair of printer that is not working properly for couple of days. It is printing too dark, and ink is spreading all over the paper. Although we tried fixing it up with the help of the internet, we were failed. So, it really needs an […]

Band 6+

Write a letter to an engineer to request for repair of a machine at your workplace

Dear Mr. Singh, I am writing to request an urgent repair of printer that is not working properly from couple of days. It is printing too dark and ink is spreading all over the paper. Although we tried fixing it up while taking help from the internet, we were failed. So it really needs an […]

Band 6+

See All

Band 6+: Write a letter to an engineer to request for repair of a machine at your workplace

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Write a letter to an engineer to request for repair of a machine at your workplace

Write a letter to an engineer to request for repair of a machine at your workplace

Write a letter to an engineer to request for repair of a machine at your workplace

Write a letter to an engineer to request for repair of a machine at your workplace

Other Topics:

You recently borrowed a book from a friend, and unfortunately, you lost it. Write a letter to your friend. You should include: -an apology for losing the book -details about how you lost it -an offer to replace it or compensate them

You have seen an advertisement for a job that you would like to apply for. Write a letter to the company. In your letter you should: - explain which job you are applying for - describe your relevant skills and experience - say when you are available to start work

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium