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Letter

Band 5+: Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I hope this letter finds you in good health. I am writing to express my complaint and refund about the washing machine, which I bought last Friday, March 15, 2024. I choose the top brand Bosh, with smart features. Your mechanic installed this appliance this Monday. The following day I started washing our laundry. Instead of clean T-shirts, my kitchen was full of water because the washing machine leaked. Moreover, this water occurred and affected my neighbour’s wall.

Therefore, I propose to transfer my money back immediately to my bank account. Details of my account: name: Nikoleta Lukacova, account number: 5452655, short code: 5426. In addition, you can send back your employee to pick up this product, which is broken.

Your installer can come to pick up this item during the weekdays because I am working from home. However, the best day for me is Friday, between 10 am to 2 pm. Please, let me know, which day he can arrange this session as soon as possible.

Thank you in advance for a full refund and immediate action in this matter.

Yours faithfully,

Nikoleta Sakova

Word Count: 189

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