Band 5+: Write an email to the restaurant's manager in about 150-200 words. Your email should do the following things: State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.

Dear Manager,

I am writing this email to let you know about your restaurant’s food and services with which I faced a problem on 28th April, 2024. I made a reservation for dinner for my family. I did not like your food because I ordered spicy vegetarian food but I got the exact opposite flavor. At that time, I complained about food but nobody responded. On top of that, I did not like quality and quantity of the food according to its price.Your restaurant is well-known and expensive, though I came over to visit because rating is 4.8 out of 5.

Also, I am sharing my experience with you regarding your services. Your restaurant’s service is more slower than Hyatt Hotel. I am saying this to you because I had to wait almost 35 to 45 minutes after ordering food. The waiter was nice though, but the service of providing food was not top notch.

I would like to request you please make sure that you resolve these problems which I mentioned in this email as early as possible. If it is not improved, the restaurant’s rating will be affected. You can resolve these problems by providing fresh food with good quantity and improving the services at a satisfactory level.

Thank you for consideration. I look forward to your positive response.

Yours faithfully,

Ruchi Tailor