Dear Mr. John,
I am Writing to ask about an important is problem bus service especially reliability when I was using for working in my area in 2 weeks ago.
I always using public transportation because my area is really far from my working and also just only bus is ready to pickup people in my area, it is really helpful for a lots people because can saving money and times.
Unfortunately, the bus recently always late to pickup people in my area because some bus get problem such as the mechine is broke need to service, and the bus is limited need to changes some route bus to pick up people in some area. This make me wakeup early to waiting early bus in my area because avoiding late to working, and also old bus have problem with the air conditioner not cold and make me sweating.
I hope the bus service can upgrade to have new bus for make less some people wakeup early to waiting bus, and also updating new bus have good air conditioner to more people feeling comfortable with fresh air and need update some bus have windows.
Thank you very much for the service, I look forward to hearing from you soon.
Regards,
chia
