Letter

Band 4+: Writing Task 1 You should spend about 20 minutes on this task. There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear ..........., You should write at least 150 words.

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Dear Sir or Madam,

I am writing to express my dissatisfaction with bus services that I have encountered for the past two weeks. Firstly, the bus often late, which makes passengers inconvenient. Secondly, different routes of the bus. The bus occasionally doesn’t suitable us written in a ticket. Those issues are affecting my comfort and other passengers.

Consequently, I was wasting my time a few longer at station. In addition to this, it makes me confused related to the map. I need to reread the map of the bus just to clarify.

I would really appreciate it if the company could take direct action. Company should do bus checking before starting operation. Moreover, supervisor must give driver a serious warning in order to decrease the probability of the problems happen in the future.

Thank you so much for your attention. I look forward to hearing from you. Yours faithfully, Elsa.

Word Count: 150

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter addresses all three prompts required by the task, but the development of these points is limited and lacks clarity. While you identify problems (lateness and route discrepancies), the explanation of how these affect you is somewhat vague, and the suggestions for improvement are quite basic. To improve, ensure that each point is fully expanded with specific details. For example, instead of saying it 'makes passengers inconvenient,' explain how the delay impacts your work schedule or daily routine. Additionally, work on grammatical precision; several sentences contain errors in word choice and structure (e.g., 'the bus often late' or 'doesn't suitable us') which can obscure the intended meaning. Aim for more cohesive transitions between your ideas to create a smoother flow of information.

Coherence & Cohesion

The letter follows a logical structure by addressing the three prompts in separate paragraphs. However, the progression of ideas is hindered by abrupt phrasing and weak transitions. Some sentences feel disconnected, such as the transition between the bus routes and the impact on the passenger. To improve, use more sophisticated cohesive devices and ensure that each sentence flows naturally into the next to create a smoother narrative.

Lexical Resource

The vocabulary used is basic and, in several instances, inaccurate or used incorrectly (e.g., 'makes passengers inconvenient' instead of 'causes inconvenience to passengers', or 'doesn't suitable us'). There is a limited range of vocabulary to express complex ideas. To improve, focus on learning collocations (words that naturally go together) and using more precise adjectives and verbs to describe problems and solutions.

Grammatical Range & Accuracy

There are frequent grammatical errors that occasionally impede communication. Issues include missing verbs (e.g., 'the bus often late'), incorrect word forms (e.g., 'doesn't suitable'), and awkward phrasing (e.g., 'wasting my time a few longer'). Tense usage and sentence structure are also inconsistent. To improve, practice subject-verb agreement, the correct use of adjectives versus verbs, and work on constructing complex sentences using subordinating conjunctions.

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Task Response

Coherence & Cohesion

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A friend of yours is planning to visit your hometown for the first time and has asked for some advice. Write a letter to your friend. In your letter: - suggest some interesting places they should visit - recommend some local food they must try - offer to meet them or help them with their itinerary.

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