Dear Swan,
How is it going? I am writing to ask for any apology for the guide book I took from you last friday, as it has been completely damaged.
You would probably remember, I had requested for the gudie book for my travel to blue mountain as it had crucial information regarding the toursim destinations around the city. However, during the sking the book got drawn into the pond.
I had carried your travel guide with me on my bagpack. As, I was sking downhill, I got stepped into black ice. After that, I couldn’t balance myself and slided all the way to the bottom. Athough I manage to graps a tree’s root and prevented myself from falling further, I couldn’t protect my bag. It fell down into the lake. Your guide book along with a pair of my jeans got drown. I managed to bring the bag out with the help of life guards nearby. I figured out that your book was completely damage. All the papers are tore down and it isn’t readable.
I will be happy to buy a brand new guide book of same kind or else I can provide you the full re-fund of the amount you paid for the book. I am ready to offer with the compansiasion whichever you like. Why don’t we meet for a coffee and discuss further?
Leave me a message whenever you are free.
Best,
Nimesh
