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Letter

Band 5+: You are moving to a new apartment and need to arrange for internet service installation. Write a letter to the internet service provider to request the installation. Include: - your new address and preferred installation date - the type of internet plan you are interested in - any specific requirements for the installation process

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Note: Both the topic and the answer were created by one of our users.

Dear Manager,

I am writing you to inform about the cancellation of my internet service from my present address 215 Markham Road, and I need a new Installation at my new apartment.

Firstly, My new address is at Unit-601, 225 Markham road, and I will be moving on 1st of February 2026. As you know I work from home, I need a Internet Service installation at this address before I shift my furniture.

Additionally, I am looking for a plan under 100 CAD, Which should be cost Reliable and effective for me and Can you upgrade it to 10 GBPS downloading speed. This plan suits me to work from home with high speed internet.

Finally, I will be available on 29th of January at home. Let me know if its convinient for you to send your team to install the internet on my new addresss. If you need any further information donot hesitate to contact me on phone number.

I look forward to your response.

Yours Faithfully,

Zaheer Ahmed

Word Count: 169

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Overall Band Score

5
(+/- 0.5)
Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.
Grammar Mistakes: N/A
Vocabulary Repetition:
internet: 3
address: 3
Try using synonyms for the above words

Task Response

6
The letter adequately addresses the task by providing the new address, desired internet plan details, and availability for installation. However, there are some areas for improvement. The request for a 10 GBPS download speed might be unrealistic and could be phrased more as an inquiry about available high-speed options. Also, while the letter is generally clear, refining the tone to be more formal and precise would enhance its effectiveness. For example, instead of 'cost Reliable,' consider 'cost-effective.' Additionally, ensure all dates are consistent and logical (requesting installation before the move-in date is slightly confusing). Overall, the letter fulfills the requirements but could benefit from minor refinements in language and clarity.

Coherence & Cohesion

5
The letter is generally understandable, but the flow could be improved. The opening sentence mixes cancellation and new installation requests, which is slightly confusing. Separating these into distinct points would enhance clarity. Also, ensure a logical progression of information, such as stating the move-in date before discussing installation timing.

Lexical Resource

5
The vocabulary is adequate for the task, but there's room for more precise word choices. For example, instead of 'cost Reliable,' consider 'cost-effective' or 'affordable.' Varying your vocabulary can make the letter more engaging and demonstrate a better command of the language.

Grammatical Range & Accuracy

4
The letter contains grammatical errors that affect clarity. For instance, the sentence 'I am writing you to inform about the cancellation...' could be rephrased as 'I am writing to inform you about the cancellation...' Pay close attention to prepositions, articles, and verb tenses. Proofreading carefully before submission can help catch these errors.

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