Letter

Band 5+: You are unhappy with a product/service you recently purchased from a local business. Write a letter to the manager of the business to complain about the issues. You should include: - Details about the product/service and when you purchased it - Explain the specific problem you encountered - Suggest what you would like the business to do to resolve the issue

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

I visited a local restaurant that is currently going viral yesterday, April 2, 2026. Upon my arrival, I saw a large crowd of people queuing to buy food at the restaurant. The queue lasted for an hour before it was finally my turn.

During my time at the restaurant, I received unpleasant service, where the waiters were slow to work and also rude (maybe because they are tired), the food was not tasty and did not match what was available, then the price is very expensive.

I hope they increase their workforce, buy more supplies for their menu, and learn the flavors of their own cuisine.

Word Count: 106

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

restaurant: 3

their: 3

Try using synonyms for the above words

Task Response

The letter addresses the task by detailing the visit, problems, and desired resolution. However, elaborating further on the specific issues and expectations could strengthen the response. For example, providing more details about the food quality or the waiter's rudeness would be beneficial. Also, consider adding a more specific request for resolution, such as a refund or a discount on a future visit. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. The paragraphing is adequate, but could be improved by separating the description of the problems experienced into multiple paragraphs for better clarity. Transitioning between the queuing experience and the service issues could be smoother.

Lexical Resource

The vocabulary is adequate for the task, but there's room for improvement by using more precise and varied language. For example, instead of 'unpleasant service,' you could use more descriptive terms like 'subpar service' or 'disappointing experience.' Varying the vocabulary related to the food and the staff's behavior would also enhance the letter.

Grammatical Range & Accuracy

The letter contains some grammatical errors and phrasing issues that affect clarity. For instance, the sentence 'During my time at the restaurant, I received unpleasant service, where the waiters were slow to work and also rude (maybe because they are tired), the food was not tasty and did not match what was available, then the price is very expensive' is a run-on sentence and needs restructuring. Separating this into multiple sentences and correcting the grammar would improve accuracy. Also, avoid informal expressions such as 'maybe because they are tired'.

Answers On The Same Topic:

See All

You missed attending a friend's invite. Write a letter to your friend: apologize for not coming; explain how you tried to contact him/her; suggest an alternative plan.

Dear May, How have you been, May? I hope you’re doing great. I’m really sorry for not being able to come to your graduation day. I couldn’t know how important it is for you to have your graduation celebrated given that you’ve spent your entire life to complete it. However, I couldn’t be part of […]

Band 7+

See All

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

You missed attending a friend's invite. Write a letter to your friend: apologize for not coming; explain how you tried to contact him/her; suggest an alternative plan.

You are planning a weekend trip with your friend. Write a letter to your friend. In your letter: • mention the vacation spot you have chosen • explain how you plan to spend your time there • invite your friend to join you on your vacation

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium