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Letter

Band 5+: You bought a device of clothing washing. However it does not work well as you expected. Write a letter to the mamager of that store and suggest a solution.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir

I am going to express my dissatisfaction with the clothing machine that I have bought from your online shpo two weeks ago.

I am Rosie Thompson who is one of your regular customers.I bought this equipment from your shop,however when it was arrived it did not work and there is a large scratch on the front of window.

To tell the truth,I have been collecting money for a long time.That is why it disappointed me.I always be at work during the day.Therefore I decided to buy this equipment.

To solve the issue,I want you to give me another machine instead of it.Or you may give the full refund as an alternative and I can buy it from another shop.

I hope that this letter will receive your immediate attention and you wil solve the problem as soon as possible

Yours faithfully,Rosie Thompson.

Word Count: 144

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

6.5

The letter adequately addresses the task by clearly stating the problem and suggesting solutions. However, it could benefit from a more structured approach to presenting the information and a more formal tone. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter's message is mostly understandable, but the flow could be improved with better paragraphing and clearer transitions between ideas. The numerous grammatical errors affect the overall coherence.

Lexical Resource

4.5

The vocabulary used is appropriate for the context, but the range could be expanded. Some word choices are slightly informal, and there are a few inaccuracies.

Grammatical Range & Accuracy

3.5

The letter contains numerous grammatical errors that significantly impact clarity and fluency. Improving grammatical accuracy is crucial for enhancing the overall quality.

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Lexical Resource

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