Band 6+: You bought a microwave but when you got home, you discovered it didn't work. You have called customer service but the matter has not been dealt with yet. Write a letter to the company and in your letter; • introduce yourself • explain the problem • state what action you would like from the company

Dear Manager,

I am writing this letter to express my frustration and dissatisfaction with the microwave I purchased yesterday. Unfortunately, it did not meet my expectations due to some reasons.

At home, I noticed that the microwave did not work properly and made a strange loud noise. I contacted with the assistant at that moment, but the problem remains unresolved, which annoyed me and dissappointed as well.

This situation has caused me significant inconvenience, as I was relying on the microwave to get the foods easy to eat if I was in a hurry to work.

To resolve this matter, I kindly request that you replace the product with another and provide a detailed explanation. I believe this is a fair resolution for this inconvenience caused.

Thank you for taking the time to address this matter. Please, feel free to contact me at +998942860536 if you require any additional information.

Yours faithfully,

Sardor